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FAQ

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Do you have any other queries?

Online Booking:

Take advantage of our online booking service and reserve your rooms today at www.casabroadway.com Please click here . You can also email us your reservation details at resvn@casabroadway.com

Call Booking:

Casa Broadway offers you the convenience of booking a room over the telephone with the help of our expert team. Please call us at +91 33 40602899 or +91 9831221061 on all days of the week 24/7.

Group Bookings:

Should you wish to book more than 3 rooms? Please click here.

Check in is at 12 noon and checkout out is at 11 hours. Early arrival and late departure is subject to availability of rooms and at an additional cost.” For more information Please click here.

Any cancellation received within 96 hours prior to arrival will be subject to a one night room charge.” For more information Please click here.

All guests, including Government employees will be required to submit the following Identity proofs:-

  • Guests are required to mandatorily produce their respective photo identity proof through a copy of Aadhaar Card / Driving License / Voters ID / Valid Passport; in case of Indian Nationals. Original document is mandatory and may be subject to verification by the Hotel Management
  • Original Passport and valid Visa are mandatory in case of Foreign Nationals
  • Copy of PAN Card is mandatory in case of payment amounting to Rs. 50,000/- or above for Indian Nationals. For more information Please click here.

The Hotel has an array of services for an esteemed traveler. For further information, please click here.

  • What can I see as a part of my site seeing opportunity in Kolkata while staying at Casa Broadway?

“Kolkata – the City of joy has lot of cultural heritage palaces, shrines and sites to offer for the tourists at Kolkata”. For further information, please click here.

  • “Amongst all the endeavours of Hotel Casa Broadway to bring about a great delight for its visitors, the Hotel has constantly evolved in its culinary fares for the resident guests and Corporate travelers. A mixed fare of Indian, Tandoor, Chinese, Continental and most importantly Bengali cuisine are available at Hotel Casa Broadway”. For further information, please click here.

  • “Casa Broadway offers couple of setups for Meetings that is ideal from 35 – 70 persons get-togethers, corporate meetings, social gatherings, ring ceremonies, wedding gatherings etc.” For further information, please click here.

In the Contact page of the hotel you can find travel information with details on location and directions with Google Map.

In general one extra bed for one child is available at a minor additional charge. However, please note that this possibility depends on availability. We advise you to send an email to resvn@casabroadway.com

Yes extra bed for a third person in a double room is allowed. Extra person charge per night is Rs.560/-

You will receive an email on confirmation of your hotel(s) booking.

You may book a maximum of 20 rooms in one reservation

There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by writing to our hotel at resvn@casabroadway.com

To cancel a booking call our front office at +919831221061 / +919330948977 and /or Landline No.  : 9133-40602899